How did Snatchdigital integrate Playvox’s products with third party platforms ?
With important release dates on the horizon for Playvox’s major clients, we had to rapidly come up with integration solutions in a very tight timeframe.
SnatchDigital managed to design a scalable strategy from scratch, which yielded solutions to optimize Playvox’s framework and platform, enabling them to establish an efficient integration process with third parties.
SnatchDigital’s state of the art performance resulted in:
95% test coverage
A heavily TDD-driven approach, yielded up to 95% test coverage as well as the implementation of new manual and end-to-end testing automation processes.
Strong mutual communication resulting in a crucial feeling of team exclusivity, making both companies real partners in trust.
Syncing thousands of customer interactions between Playvox and third parties implicated by SnatchDigital’s integration solution.
Successful tailored solutions to Playvox’s challenge of developing integrations for major clients in an extremely compressed tight timeframe.
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How it all Started
While a healthy and productive cord in the work relationship was immediately struck, the task at hand proved more difficult. The most challenging part was when we focused our effort on getting onboard Playvox's platform to clinically integrate third parties with Playvox’s products. By using a smart and efficient schedule, we managed to deliver results that far outreached its projected timeframe.
The first steps of this massive task was to begin a research aimed at understanding and familiarizing ourselves with Playvox’s platform, as our team believed that only then we can begin to fully wrap our heads around the challenge and its solution. To that end, our team had to learn several new platforms in order to come up with any integration solutions for Playvox and their clients.
Thanks to excellent communication and briefing on the part of Playvox, our team of developers managed to quickly adapt itself with our partner’s tech stack, get ahead in the schedule and not miss a single expected deadline.
The new and well integrated framework now enables Playvox to efficiently sync thousands upon thousands of customer interactions between the Playvox itself and other third parties.
Apart from meeting every demand and deadline, our team took it upon themselves to go the extra mile, and come up with extra solutions that greatly enhanced Playvox’s core integration platform.
In the end, we managed to incorporate a test-driven development methodology that has now resulted in more than 96% test coverage as well as the establishment of brand new manual and end-to-end testing automation processes.
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